Who we are

We are WP Configurator Addons, our website address is: https://wpconfiguratoraddons.com . WP Configurator Addons is a part of Amazee Tech Solutions LLP, located at 106, Mama Thambi Maricar Street, Karaikal - 609602, Puducherry, India.

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Contact forms and Support

When you contact us through our website or support system (powered by Aidbase), we collect:

• Your name and email address (required to respond to your message)
• Any additional information you provide in your message
• Technical details about your WordPress setup (if relevant to support)

We collect this data to:

• Respond to your inquiries
• Provide technical support
• Improve our products and services
• Maintain a record of our communication for future reference

This information is stored securely and used only for support purposes. For more about Aidbase's privacy practices, visit: https://www.aidbase.ai/privacy

Cookies and Website Tracking

Our website uses cookies and tracking technologies for functionality, analytics, and marketing:

Essential Cookies

• Login cookies: If you log into any account area, we set cookies to remember your login status. These last for two days unless you select "Remember Me" (which extends to two weeks)
• Preference cookies: We may store your display preferences and settings for up to one year
• Security cookies: Temporary cookies to verify your browser accepts cookies (discarded when you close your browser)

Marketing and Popup Cookies

• Lead magnet tracking: Remember if you've seen or interacted with our popups to avoid showing them repeatedly
• A/B testing cookies: Track which lead magnet version you've seen for testing purposes
• Conversion tracking: Measure effectiveness of our lead magnets and offers

Analytics Cookies

We use Google Analytics and Cloudflare Analytics to track:

• Page views and user behavior
• Website performance metrics
• Lead magnet conversion rates
• Geographic visitor data (country/region level)

Cookie Consent

EU/UK Visitors: We respect GDPR and UK privacy laws by:

• Requesting explicit consent for non-essential cookies
• Providing clear information about cookie purposes
• Allowing you to withdraw consent at any time
• Offering granular cookie controls

Managing Cookies: You can:

• Control cookies through your browser settings
• Use our cookie preferences center (when available)
• Contact us to opt-out of specific tracking

Note: Disabling cookies may affect website functionality and prevent access to some lead magnets.

For more information:

• Google Analytics privacy
• Cloudflare privacy

Embedded content from other websites

Articles and pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Common embedded content includes:

• YouTube videos (Google Privacy Policy applies)
• Social media posts (respective platform policies apply)
• Code examples from GitHub or CodePen
• Documentation from WordPress.org or other technical resources

Analytics

We use the following analytics services to understand website usage and improve our services:

Google Analytics

We use Google Analytics to collect information about:

• Pages visited and time spent on site
• Geographic location (country/region level)
• Device and browser information
• Traffic sources and user behavior patterns

This data is anonymized and used solely to improve our website and services.

Cloudflare Analytics

Cloudflare provides us with:

• Website performance metrics
• Security threat analysis
• Bandwidth and loading time statistics
• Basic visitor analytics

This data helps us maintain website security and performance.

Who we share your data with

We do not sell, rent, or share your personal data with third parties for their marketing purposes. We only share data with:

Service Providers

• Razorpay: For processing addon payments (they have their own privacy policy)
• Wise/PayPal: For processing service payments (they have their own privacy policies)
• MailerLite: For email marketing (you can unsubscribe anytime)
• Aidbase: For customer support functionality
• Google Analytics/Cloudflare: For website analytics (anonymized data)

Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights and safety.

Business Transfer

In the event of a business sale or merger, customer data may be transferred to the new owner with the same privacy protections.

How long we retain your data

Customer Data

• Purchase records: Retained indefinitely for accounting and support purposes
• Email addresses: Retained until you unsubscribe or request deletion
• Support communications: Retained to provide ongoing support and improve services

Website Data

• Analytics data: Retained according to Google Analytics and Cloudflare retention policies
• Contact form submissions: Retained for up to 2 years unless you request earlier deletion

Comments (if applicable)

If you leave comments on our blog posts, the comment and its metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

You have comprehensive rights regarding your personal data, which vary based on your location:

Universal Rights (All Users)

• Access: Request a copy of all personal data we hold about you
• Correction: Update any inaccurate information we have
• Deletion: Request removal of your personal data (subject to legal requirements)
• Email Control: Unsubscribe from marketing emails anytime
• Lead Magnet Management: Request removal from specific campaigns

Enhanced Rights (EU/UK/California)

• Data Portability: Receive your data in a machine-readable format
• Processing Restriction: Limit how we use your data
• Objection Rights: Object to certain data processing activities
• Consent Withdrawal: Withdraw consent for marketing and tracking

Lead Magnet Specific Rights

• Popup Control: Request to stop seeing specific lead magnet popups
• Campaign Preferences: Choose which types of offers you want to receive
• Frequency Management: Control how often you receive marketing emails
• Segmentation Opt-out: Remove yourself from targeted campaigns

How to Exercise Your Rights

Quick Actions:

• Unsubscribe links in every email
• MailerLite preference center for email management
• Browser settings for cookie control

Full Data Requests: Email contact@wpconfiguratoraddons.com with:

• Your full name and email address
• Specific request details
• Proof of identity (if required)

We will respond to your request within 30 days.

Data Security

We implement appropriate security measures to protect your personal information:

Technical Safeguards

• SSL encryption for all data transmission
• Secure servers and regular security updates
• Limited access to personal data on a need-to-know basis
• Regular backup and disaster recovery procedures

Payment Security

• We do not store credit card information
• All payment processing handled by certified providers (Razorpay, Wise, PayPal)
• PCI DSS compliant payment processing

GDPR and International Privacy Rights

Since most of our users are from the US, UK, and EU, we comply with international privacy regulations:

For EU and UK Visitors (GDPR/UK GDPR)

Legal Basis for Processing:

• Consent: For marketing emails and lead magnets (you can withdraw anytime)
• Contract: For order processing and customer support
• Legitimate Interest: For website analytics and security

Your Enhanced Rights:

• Right to Access: Get a copy of all data we hold about you
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to certain types of data processing
• Right to Withdraw Consent: Stop marketing communications at any time

Data Protection Officer: For EU/UK privacy matters, contact us at contact@wpconfiguratoraddons.com

For California Residents (CCPA)

Your Rights:

• Right to Know:** What personal information we collect and how it's used
• Right to Delete:** Request deletion of your personal information
• Right to Opt-Out:** Opt-out of sale of personal information (we don't sell data)
• Right to Non-Discrimination:** Equal service regardless of privacy choices

Exercising Your Rights

To exercise any privacy rights:

• Email us at contact@wpconfiguratoraddons.com
• Include your full name and email address
• Specify which rights you want to exercise
• Provide identity verification if requested
• We'll respond within 30 days (or as required by local law)

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do:

• We'll post the updated policy on this page
• We'll update the "Last Updated" date
• For significant changes, we'll notify you via email
• Your continued use of our services constitutes acceptance of the updated policy

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: contact@wpconfiguratoraddons.com
Address: 106, Mama Thambi Maricar Street, Karaikal - 609602, Puducherry, India
Website: https://wpconfiguratoraddons.com

For immediate privacy-related concerns, please email us directly at contact@wpconfiguratoraddons.com