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Terms and Conditions

Last updated, Apr 01, 2025

General Terms

By accessing and placing an order with WP Configurator Addons, you confirm that you are in agreement with and bound by the terms and conditions contained in the Terms Of Use outlined below. These terms apply to the entire website wpconfiguratoraddons.com and any email or other type of communication between you and WP Configurator Addons.

Under no circumstances shall WP Configurator Addons or Amazee Tech Solutions LLP be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if WP Configurator Addons team or an authorized representative has been advised of the possibility of such damages.

If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof. WP Configurator Addons will not be responsible for any outcome that may occur during the course of usage of our resources. We reserve the rights to change prices and revise the resources usage policy at any moment.

About Our Company

WP Configurator Addons
Part of Amazee Tech Solutions LLP
106, Mama Thambi Maricar Street
Karaikal - 609602, Puducherry, India
Contact: contact@wpconfiguratoraddons.com
Website: wpconfiguratoraddons.com

Products and Services

Digital Products

All addon products (Stock Addon, Range Addon, Custom Form Fields Addon, Premium Skins) are 100% digital and delivered through email and secure download links.

Custom Services

We provide specialized development services including:

  • Custom Configurator Development (A-Z)
  • WordPress + Configurator Site Development
  • Custom Addon Development
  • Professional Installation/Setup Services

Affiliate Products

We are an official affiliate partner of WP Configurator and earn commissions on sales made through our referral links.

What You Can Do

Commercial License Included

Every addon you purchase includes a "Commercial" license that allows you to:

  • Client Projects: Create an End Product for your personal or client's projects
  • Modifications: Modify or manipulate the addon items. You may combine addons with other works and make derivative works from them. The resulting works are subject to the terms of this license
  • Unlimited Usage: This is an 'unlimited' license, which means you may use an addon unlimited times, in unlimited projects
  • Commercial Use: Use addons in commercial projects and charge clients for implementation

Custom Development Services

For custom services, you receive:

  • Full Ownership: Complete ownership of custom-developed solutions
  • Source Code: Access to all custom code developed for your project
  • Commercial Rights: Full commercial usage rights for custom-developed solutions
  • Ongoing Support: Post-development support as per service agreement

What You Cannot Do

Redistribution Restrictions

  • No Resale: You cannot re-distribute addon items (free or paid) regardless of any modifications
  • No Marketplace Sales: You cannot make a template or derivative work of any addon to sell on any marketplace (ThemeForest, CodeCanyon, etc.)
  • No Sharing: You cannot share addon files with others or upload them to public repositories
  • No Copying: You cannot copy addon components with the intention to use them for future redistribution

Intellectual Property

  • No Ownership Claims: You may not claim intellectual or exclusive ownership to any of our addon products, modified or unmodified
  • Brand Protection: You cannot use our brand name, logo, or trademarks without written permission
  • Attribution: Original addon credits and licensing information must remain intact

Security & Payments

Payment Processing

For Digital Products (Addons): All payments are processed securely through Razorpay.

For Custom Services: Payments are processed through Wise.com or PayPal for international clients.

WP Configurator Addons does not directly process payments through the website. We do not store your credit card information on our servers.

Supported Payment Methods

Digital Products (via Razorpay):

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • Net Banking
  • UPI
  • Digital Wallets (as supported by Razorpay)

Custom Services (via Wise/PayPal):

  • International wire transfers (Wise.com)
  • PayPal payments
  • Credit/Debit cards through PayPal
  • Bank transfers as arranged

Security Measures

  • SSL encryption for all transactions
  • Secure data transmission protocols across all payment platforms (Razorpay, Wise, PayPal)
  • Regular security audits and monitoring
  • Payment processing handled by trusted, industry-standard providers

Refund and Cancellation Policy

Digital Products

Our addon products are provided to you as-is. Due to the digital nature of our products:

  • No Refunds: All sales are final once download links are provided
  • Quality Assurance: Products are thoroughly tested before release
  • Support Included: We provide technical support for installation and basic usage questions

Custom Development Services

  • Project-Based: Refund terms are specified in individual service agreements
  • Milestone Payments: Payments are typically structured around project milestones
  • Change Requests: Additional charges may apply for scope changes during development

Exception Cases

Refunds may be considered in exceptional circumstances:

  • Technical incompatibility that cannot be resolved
  • Product significantly different from description
  • Duplicate purchases (credited to account)

Software and Compatibility

Product Quality

We stand by our addons and believe they are high-quality solutions. However:

  • Compatibility: Addons are designed for specific WP Configurator versions - check compatibility before purchase
  • Testing Environment: Always test addons in a staging environment before production use
  • Updates: We provide updates for compatibility with new WP Configurator versions when possible

Technical Support

  • Active License Support: Dedicated technical support is provided for customers with active product licenses
  • Support Channels: All support requests are handled through our Aidbase support system for efficient tracking
  • Response Time: We strive to respond to all support tickets within 24-48 hours during regular business days
  • Support Scope: Our support covers installation help, basic configuration assistance, and bug fixes

System Requirements

  • WordPress: Version 5.0 or higher required
  • WooCommerce: Version 4.0 or higher required
  • WP Configurator: Version requirements vary by addon
  • PHP: Version 7.4 or higher recommended

Embedded Content and External Links

Third-Party Content

Articles and pages on this site may include embedded content (videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you visited the other website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

External Links

Our website contains links to:

  • WP Configurator official website (wpconfigurator.com)
  • WordPress.org and WooCommerce resources
  • Educational and tutorial content
  • Partner and affiliate websites

We are not responsible for the content or privacy practices of external websites.

Intellectual Property and Ownership

Our Intellectual Property

All addon products, custom code, documentation, and website content are property of WP Configurator Addons and Amazee Tech Solutions LLP unless otherwise stated.

Your Content

When you contact us or submit content:

  • You retain ownership of any content you submit
  • You grant us permission to use submitted content for support and improvement purposes
  • We may use anonymized case studies and testimonials for marketing (with permission)

WP Configurator Integration

Our addons are designed to extend WP Configurator functionality. WP Configurator is owned by Shift Plug Solution LLP, and we are an official affiliate partner.

Limitation of Liability

Service Limitations

WP Configurator Addons provides addons and services "as is" without warranty of any kind. We do not guarantee:

  • Uninterrupted service or website availability
  • Compatibility with all WordPress themes and plugins
  • Future compatibility with WP Configurator updates
  • Specific performance outcomes or business results

Damage Limitations

Our liability is limited to the amount you paid for the specific product or service. We are not liable for:

  • Loss of business or profits
  • Data loss or corruption
  • Third-party integrations or conflicts
  • Consequential or indirect damages

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, and protect your personal information.

Data Usage

  • Customer information is used only for order fulfillment and support
  • We do not share customer data with third parties except as required for service delivery
  • Email addresses are used for product updates and marketing (you can unsubscribe anytime)

Changes to Terms

Notification Process

If we change our terms of use, we will:

  • Post updated terms on this page
  • Update the "Last Updated" date
  • Send email notifications to registered customers for significant changes
  • Provide reasonable notice before changes take effect

Continued Use

Your continued use of our website and services after changes constitutes acceptance of the new terms.

Governing Law and Disputes

Jurisdiction

These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Puducherry, India.

Dispute Resolution

We encourage resolving disputes through direct communication. Contact us at contact@wpconfiguratoraddons.com for any concerns.

Contact Information

Customer Support

For questions about these terms, technical support, or general inquiries:

Email: contact@wpconfiguratoraddons.com
Address: 106, Mama Thambi Maricar Street, Karaikal - 609602, Puducherry, India
Website: wpconfiguratoraddons.com
Support System: Available through our website's support portal

Business Hours

  • Email Support: Monday to Friday, 9:00 AM to 6:00 PM IST
  • Response Time: Within 24-48 hours during business days
  • Emergency Issues: We strive to address critical issues outside business hours

Conclusion

We've included these terms to legally protect our business and clarify expectations, but we're committed to fair and reasonable customer service. If you have any issues or concerns, please contact us at contact@wpconfiguratoraddons.com and we'll work to resolve them in a fair and timely manner.

By using our website, purchasing our products, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.